Frequently Asked Questions
Am I actually locked/trapped in the room?
No, this just adds to the story line. There is always an emergency exit and ‘quick exit’ button located at each of the doors. But sometimes the door is locked behind you until you want out.
Are the Escape Rooms scary?
The themes are generally not scary and no one will jump out at you, Depending on the room there might be a couple of surprises which are designed to add to the excitement and experience. We are always happy to disclose these to you and you can decide if you don’t want those aspects for your team.
Do you have age restrictions?
We don’t have age restrictions for children wanting to play, however, we find that children under 12 will most probably need an adult in the room with them to assist. With children 12-14 we recommend having an adult in the room. If you have more questions regarding this or would like to see if your plan will work, you are more than welcome to give us a call and we can run through some options with you.
Do you have EFTPOS available?
Yes, we accept Cash/EFTPOS/Visa/Mastercard instore, online bookings can also be paid with Debit Card/Visa or Mastercard
How early should we arrive?
It’s best to turn up about 15 minutes before you booking time to allow for briefing and to get your team prepared!
If we book for less than 6 will we be doing it with other people?
No, if you book for two people it will be just the two of you to solve how to escape! Doing the room with strangers is more popular in the USA
What happens if I can’t escape?
There will be a way to communicate with you as you try to escape the room. These can provide you with hints on what you might have missed and help you along the way. We don’t have a time limit though, if you go over 60 minutes like a lot of teams do, you can just keep playing until you solve the game.